Onboarding Manager

Onboarding Manager Job Description

Calling all talented individuals!
Are you ready to embark on an exciting journey with the fastest-growing organisation in Southport? The 79th Group is expanding exponentially, and we are on the lookout for exceptional individuals to join our dynamic team. If you are seeking a challenging yet rewarding career, look no further! The 79th Group are a family-owned asset management company with an entrepreneurial spirit, based in the UK but with global reach and partners and investors in most countries. As Onboarding Manager you will play a critical leadership role in the company. As a strong people person and leader, you’ll work closely with the Operations Manager and the Investment Director.

Main Duties:

  • AML transaction monitoring – Using ABC framework and supporting onboarding staff with complex queries and escalation routes.
  • Dealing with complex in house queries otherwise unable to be answered by onboarding and administrative staff.
  • Management of the Investment Team.
  • Conducting 121’s and alignment meetings with investment team leaders, strategic partner manager and investment director.
  • Process interpretation, reviewing current strategies of processes and ensure a seamless process is put in place.
  • Establishing proposals for team initiatives, process change or policy framework.
  • Support with client transfers and monitoring account management.
  • Conducting interviews and driving recruitment strategy in the investments team.
  • Oversight of general departmental management (e.g. Stock, attendance, annual leave cover)
  • Performance reviews through the use of Key performance Indicators and Quality Assurance management.
  • Generation of Standard Operating Procedures in the investments department and review of strategy from senior investment team members.
  • General admin responsibilities for compliance systems including refinitive and smart search.
  • Direct report link to investments Director; and support across business departments (such as marketing information, Compliance strategies and business support requirements.
  • Ensuring a key employee wellbeing and employee work ethic balance within the team (e.g., through strategies like team building and KPI’s).
  • Overseeing approval queues in email inbox to ensure quality of emails is being reviewed.

Qualifications and Experience:

  • As an ideal candidate, you’ll have a sharp business mind and proven success of managing a team.
  • Educated to degree level, though business studies, management, statistics, finance, mathematics, accounting or economics or similar professional qualification.
  • You must haver 5+ years of Management experience from a financial, banking, or customer services background.

Personal Attributes Needed:

  • Given the fast-paced nature of the business, you need to love rolling up your sleeves and leading from the front.
  • Efficient and organised.
  • Excellent leadership abilities.
  • Attention to Detail.
  • Problem solving.
  • A flexible approach to work.
  • Decision making skills.
  • An ethical and professional approach.
  • Excellent communication, interpersonal and listening skills.
  • The capability to explain complex information simply and clearly.
  • Time management skills.
  • Customer service skills.
  • A good level of numeracy and IT skills.

Benefits:

  • Company events
  • Discounted or free food
  • Health & wellbeing programme
  • On-site parking
  • Store discount

Schedule:

  • Monday to Friday

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